BUYER'S GUIDE
Shopping Guide: How to Find & Choose Your Perfect Style
1. Finding a Product
Discovering your next favorite piece is easy. We offer several intuitive ways to shop our collection:
Browse by Category: Use the navigation menus at the top, left sidebar, and footer of our website to explore our collections (e.g., "Men's T-Shirts," "Women's Dresses," "Activewear").
Use the Search Bar: For a specific item, use the magnifying glass icon (🔍) in the header. Try using keywords like "linen shirt," "maxi dress," or "black jeans" for best results.
Filter Your Results: Once in a category, use our filtering options on the left to narrow your search by Size, Color, Price, and Style to find exactly what you're looking for quickly.
Pro Tip: Can't find something? Our team is here to help! Contact Customer Service for personal shopping assistance.
2. Navigating the Website
Our website is designed for easy exploration. Here’s how to move around:
Clickable Links: Navigate by clicking on any text or image that appears as a button or link. A helpful hint: your cursor will change from an arrow to a hand icon when hovering over a clickable link.
Main Menu: The top menu bar is your hub for main product categories and key pages like 'New Arrivals,' 'Sale,' and 'Collections.'
Footer Menu: Scroll to the bottom of any page to find important links to our About Us, Shipping Policy, Contact, and more.
Account Menu: Look for the person icon (👤) to log in, access your Wishlist, and view your order history.
3. Understanding Sizing & Fit
We want you to love how your clothes feel. To find your perfect fit:
Consult Our Size Guides: Every product page has a detailed Size Chart. Click on it to see precise measurements for each size. Measure a garment you love that fits well and compare it to our chart for the best results.
Read the Product Description: We include key details about the fit (e.g., "Oversized," "Slim Fit," "Runs Small/Large") and fabric composition to help you make an informed choice.
Look at Customer Reviews: Often, our customers share helpful insights about how an item fits in the reviews section.
4. How to Use a Promo Code or Coupon
Ready to apply your discount? Follow these simple steps:
-
Add your desired items to your shopping cart.
-
Click the "Cart" icon or the "View Cart" button to review your selections.
-
At the bottom of your cart, you will see a field labeled "Discount Code" or "Promo Code."
-
Enter your unique code exactly as it appears and click "Apply."
Important Coupon Policy Details:
Code Entry: Codes are case-sensitive. Please enter them precisely.
Minimum Purchase: If your coupon requires a minimum spend, this is based on the merchandise subtotal before shipping and taxes are applied.
One Code Per Order: Only one coupon can be applied per order.
Validity: Coupons are valid for a limited time and cannot be applied to previous purchases.
Exclusions: Some promotions may exclude sale items or certain brands. Please check the terms of your specific offer.
5. Checking Out & Placing Your Order
Once your cart is ready:
-
Proceed to Checkout.
-
You will be prompted to enter your shipping information or log into your account.
-
Choose your preferred shipping method.
-
Review your order summary carefully.
-
Enter your payment details securely.
-
Click "Place Order" to complete your purchase. You will receive an email confirmation immediately.
Need More Help?
Our friendly customer service team is ready to assist you with any questions not covered in this guide.
Email Us: info@stevenwick.company
Contact Form: Shoot us an email
Response Time: We strive to respond to all inquiries within 24 hours during business days.