PRIVACY POLICY
Your Privacy & Trust: Our Data Protection Policy
At Steven Wick, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, protect, and share your data when you visit www.stevenwick.company. We believe in transparency, so please take a moment to understand our practices.
1. What Information Do We Collect?
We collect information to provide you with a personalized and efficient shopping experience. The data we gather falls into two categories: information you provide and information collected automatically.
Information You Voluntarily Provide:
We collect information you provide during the following interactions:
Placing an Order: Name, email address, shipping/billing address, phone number, and payment details.
Creating an Account: Your name, email address, and a password.
Subscription: Email address when you sign up for our newsletter or marketing communications.
Promotions: Information when you enter a contest, sweepstakes, or respond to a survey.
Customer Service: Records of your correspondence with us.
Gift Purchases: Name and address of gift recipients to fulfill delivery. This information is never used for marketing purposes.
Information Collected Automatically:
Device & Usage Data: Like most websites, we automatically receive and log information from your browser and device, such as your IP address, browser type, internet service provider, referring/exit pages, and operating system.
Cookies & Tracking Technologies: We use "cookies" and similar technologies to enhance your experience and gather data about site traffic and interactions. For more details, please see the "How Do We Use 'Cookies'?" section below.
You can browse our site anonymously, but certain features (like making a purchase) will require you to provide information.
2. How Do We Use Your Information?
We use the information we collect for the following purposes:
To quickly process your transactions and deliver your orders.
To administer contests, promotions, surveys, or other site features.
To send periodic emails regarding your order, other products, and services (if you have opted-in).
To personalize your site experience and deliver content and product offerings relevant to your interests.
To improve our website and customer service based on your feedback and interactions.
To prevent fraudulent transactions and enhance the security of our site.
3. How Do We Protect Your Information?
Your security is our priority. We implement a comprehensive suite of security measures to safeguard your personal data.
Secure Infrastructure: Your personal information is contained behind secured networks and is only accessible by a limited number of authorized personnel who are required to keep the information confidential.
Encryption Technology: When you place an order or access your personal information, we offer the use of a secure server. All sensitive credit information you supply is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database.
PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI-DSS) requirements to ensure the secure handling of credit card data.
4. How Do We Use 'Cookies'?
Yes, we use cookies.
What are cookies? Cookies are small data files stored on your device that help us recognize your browser and remember certain information (like items in your shopping cart).
Why we use them:
To remember and process the items in your shopping cart.
To understand and save your site preferences for future visits.
To compile aggregate data about site traffic and interaction to offer better site experiences in the future.
Third-Party Cookies: We may contract with third-party service providers (e.g., Google Analytics) to assist us in better understanding our site visitors. These providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Managing Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, turning cookies off may disable many features that make your site experience more efficient (e.g., shopping cart functionality).
5. Do We Disclose Information to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to external third parties for their marketing purposes.
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers, payment processors, email service providers), so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Non-personally identifiable visitor information (e.g., aggregate site usage data) may be provided to other parties for marketing, advertising, or other uses.
6. Third-Party Links
To provide you with increased value, we may include third-party links on our site (e.g., to social media platforms or blogs). These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these links.
7. Your Rights & Choices
Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email.
Access & Control: Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information below.
Your Consent: By using our site, you consent to our privacy policy.
8. Changes to Our Policy & Online Policy Only
Policy Updates: If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
Scope: This online privacy policy applies only to information collected through our website and not to information collected offline.
Questions & Feedback
We welcome your questions, comments, and concerns about privacy. Please contact us with any inquiries.
Email our Data Protection Team: privacy@stevenwick.company
Phone: +1-443-831-1425
Last Updated: July 2024